Sustainability
report

We are proud to present our 2023 Sustainability Report. This marks another chapter in our sustainability journey, which formally began with the development of our current strategy in 2020.

This is a transparent snapshot, not just of 2023 but of the last three years in total, of our sustainability performance, particularly in our priority areas of mental health and wellbeing, diversity and inclusion, and responsible business. It details our progress and identifies key metrics, outstanding initiatives and areas that will require our greatest attention in the coming years.

Many people have contributed to this report, all of whom have played a fundamental role in achieving the results presented here. As in previous years, we continue to monitor and report on our economic, social and environmental practices in accordance with the standards of the Global Reporting Initiative (GRI).

The publication of this report completes a strategic cycle. In 2024, we will enter a new phase of consultation with our stakeholders to shape our strategy for the coming years with new ambitions and commitments.

This report covers the period from 1 January 2023 to 31 December 2023. We are always available to talk about our work and this report in particular. Please do not hesitate to contact us with any questions, suggestions or comments you may have.

This is the third Sustainability Report based on the materiality analysis that underpins the three-year 2020-22 Sustainability Strategy. Continuing the story, the key topics remain unchanged: (i) mental health and well-being, (ii) diversity and inclusion, and (iii) responsible business.

This is our second sustainability report. The first edition of our report set the tone and described the commitments we had made. Now, this second edition looks at goals we have achieved and those yet to be achieved. These goals will continue to drive us on in the coming year, and we will add new challenges to them. We are proud to share all this with you, proud of the work we have done, and aware of our responsibility for what we want to continue to achieve.

This is our first sustainability report. Our pledge is to publish our sustainability report every year way to communicate what we have achieved and as an accountability tool to measure success in meeting our commitments. This first report sets the stage: it recognises our effort but, most importantly, it shows how much work we need to put in to accomplish the ambitious commitments that we have defined for ourselves.

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