Law 10/2013 brings greater effectiveness to the protection consumers

Law 10/2013 was published on 28 January 2013 and makes changes to (i) the Rules for Protection of Users of Essential Public Services, (ii) the Rules Applicable to the Protection of Consumers and (iii) the Electronic Communications Law. The aim of this new legislation is to bring greater effectiveness to the protection of consumers and to encourage timely compliance with contracts made and avoid the accumulation of debt.