Out-of-Court Settlement of Consumer Disputes

Law no. 144/2015 was published on 8 September 2015. This new law implements Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 into Portuguese law and establishes the legal framework for the out-of-court settlement of consumer disputes. It also repeals Decree-Law no. 146/99 of 4 May and Decree-Law no. 60/2011 of 6 May.